Get help staying where you are, paying rent or help with a difficult housing issue. by SOURCES
Website provides basic and clear information about tenancy, income assistance, disability benefits (provincial and federal), and other income supports. Has videos, FAQs, fact sheets, and links to other services and resources.

Atira Homelessness Prevention & Housing Outreach
Tel: 604-315-4613 (Judith)
Tel: 604-315-1713 (Anna)   
Offers help for women finding housing and maintaining it with support and referrals. Range of service, call for more information.

Fraser Region Aboriginal Friendship Centre Housing Programs
A101 - 10095 Whalley Boulevard, Surrey BC, V3T 4G1
Tel: 604-923-1166
Offers a range of supports for individuals and families who are at risk of, or facing, homelessness.

Home Adaptations for Independence (HAFI)
Tel: 604-433-2218   
Financial assistance for home adaptation to help eligible low-income seniors and people with disabilities in BC to continue to live in their homes.

Home Owner Grant
Helps reduce the amount of residential property tax. Applies to taxes paid by British Columbians to their municipality or to the Surveyor of Taxes for rural areas.

Homeless Prevention Program
#102-13771 72A Ave Surrey BC V3W 9C6
Tel: 604-596-2311 
This program provides information, support, and advocacy for homeless individuals and those who are at risk of becoming homeless. Advocacy services are provided for income assistance, residential tenancy matters, and accessing other income support programs. Services can be accessed at the Newton Resource Centre as well as partner sites which include: The Front Room, Surrey Women’s Centre, Salvation Army Gateway of Hope, and Elizabeth Fry Society.

Housing for Newcomers—Information from CMHC
Information for newcomers about housing options and how to rent or buy housing from the Canadian Mortgage and Housing Corporation. Information is available in a number of languages.

Options Mobile Outreach
Tel: 604-765-6751
Outreach workers can help you find housing, health and income support services if you are currently living on the street or at risk of homelessness.  Available Monday to Friday, 9:00am to 5:00pm.

Rental Assistance Program
Tel: 604-433-2218  
Provides eligible low-income, working families with help with their rent.  To qualify, families must have a gross household income of $40,000 or less, at least one dependent child,  and employed at some point over the last year. 

Residential Tenancy Office
Tel: 604-660-1020    
400 - 5021 Kingsway Burnaby, BC V5H 4A5
COVID-19 Housing Information
The Residential Tenancy Branch provides landlords and tenants with information and dispute resolution services. The best place to start if you are dealing with a tenancy issue. They have also started a COVID-19 related frequently asked questions section.

SAFER (Shelter Aid for Elderly Renters)
Tel: 604-433-2218 
Helps make rents affordable for BC seniors with low to moderate incomes. Provides monthly payments to subsidize rents for eligible BC residents who are age 60 or over and who pay rent for their homes. BC Housing provides SAFER reimbursements to more than 25,000 households. 

#102-13771 72A Ave Surrey BC V3W 9C6
Tel: 604-547-0129
We may offer a one-time loan to low-income individuals and families who are at risk of homelessness for home eviction due to lack of, or shortage of, a monthly rent payment, utility arrears, damage deposit or other circumstance, as long as the loan completely alleviates the crisis. Other eligibility criteria apply including having a steady source of income to repay the loan. 

Subsidized Youth Independent Housing Program
9815 140th Street, Surrey, BC or 13520 78th Ave Surrey BC
Tel: 604-596-4321
If you are homeless or seriously at risk of becoming homeless, the SYIH program can help you secure and sustain housing. This supportive program provides you with housing support and help to pursue career or educational goals.

Surrey Urban Mission
10776 King George Blvd Surrey, BC V3T 2X7
Tel:  604-581-5172
Serving Breakfast and Dinner to shelter residents. Lunch service inside building temporarily suspended due to COVID; bagged lunches available (at 11:30 am) to homeless individuals 7 days a week. Two shelter locations include a 50 bed temporary nightly shelter, and a secondary location, The Cove, a 24 hour facility for those transitioning towards recovery or more permanent housing. Community Connection Services available to help with housing, ID and other needs.

Surrey Youth Housing
10453 Whalley Blvd Surrey
Tel:  604-592-6200
This youth housing service supports Surrey youth 16-19 to find, secure and maintain safe and affordable housing while transitioning to adulthood. The program provides in-office services including; advocacy, housing search, moving and landlord mediation supports.

Tenant Resource & Advisory Centre
Tel: 604-255-0546 
TRAC educates individuals and community organizations about Residential Tenancy Law, promotes tenants’ legal rights  and affordable housing in BC.  Provides videos & publications in 21 languages. Info Line/Tenant Hotline 1-800-665-1185. Available 1pm-5pm Mon, Tues, Thurs, Fri; available 5:30pm-8:30pm on Wed.

Looking for services not covered here?

Please ask at your local library. We are here to help.

You can also call 211 for a free, confidential, multilingual information and referral line to a full range of community, social, and government services. Available 24 hours a day, 7 days a week.

If you would like further information or if you spot a change that is needed you can contact us.

Surrey Libraries does not endorse or promote particular resources or programs, and inclusion here does not imply the Library’s endorsement.