If Surrey Libraries does not own a book you want, we might be able to borrow it from another library for you (Interlibrary Loan).
You can request an Interlibrary Loan with staff over the phone, by email, or in person at any location. You can also make a request yourself through the Outlook Online catalogue. There is no charge unless the lending library charges fees.
Please read this page before placing a request.
Frequently Asked Questions
- Need something in a hurry? Interlibrary loans take 4-6 weeks to arrive. Note: If the book is in stock at another lower mainland area library, you can visit the library directly to borrow. Find out more.
- Looking for new books? Interlibrary loan is only for books more than 2 years old (2017 or older). For new books, you can suggest a new item.
- Looking for music or movies? We’re sorry, but only books and articles can be borrowed through Interlibrary Loan.
- Looking for textbooks? Books from academic libraries are short loans (2 weeks maximum).
- Looking for a newspaper, journal, or magazine article? Try our magazines and news online first.
How to Request an Interlibrary Loan
- Search the library catalogue to make sure we don't already own the book.
- If we don’t own the book, go to Outlook Online and search to see if it’s available at another library.
- From the search results, choose the book you want (if you want Large Print, choose the Large Print copy).
- Click on "Request this Item" and fill in the form with your information.
- If you have any special preferences or notes you'd like to fill in for library staff, write it in the "Special Instructions" box (such as, "I prefer large print but regular print is OK" or "any edition is acceptable")
- Click "Submit" to send your request to us.
- If Outlook Online is not displaying properly, it may be necessary to clear your web browser’s cache. Outlook Online works best in Firefox or Chrome.
If you don't find the book you're looking for, please contact us for help.