We’re Open

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Thursday, August 13, 2020

Surrey Libraries branches are now open for limited access.  

We're happy to welcome you back to our buildings, but things are a bit different. To follow provincial health and WorkSafeBC guidelines, we have many new safety measures to protect our patrons and staff:

  • If you feel unwell, do not enter the branch
  • Anyone displaying symptoms of illness will not be allowed into the branch
  • Wear a mask, as required by provincial health order
  • We encourage you to keep your visit short, up to a maximum of one hour
  • Branches will have occupancy limits and not all services will be available

Thank you for your continued patience and support as we face this pandemic together.

For information on COVID-19 exposures at the City of Surrey’s civic facilities including libraries, please click here.

Opening Hours starting Wednesday, September 9

All branches, except Port Kells, are open with new modified hours. The Port Kells branch is open for holds pick-up and returns. Due to its small size, it isn't open for browsing yet. You can find all branches new hours on our locations page.

Services

Available 

  • Holds pick-up
  • Book returns (during branch open hours at Guildford branch)  
  • Limited browsing of shelves to self-select material  
  • Computer access (45-minute time limit) 
  • Wi-Fi (45-minute time limit) 
  • Printing and photocopying
  • Scanning (Guildford and Newton branches only)
  • Self-checkout stations  
  • Patron assistance and technology help (some limits apply) 
  • Washroom access  
  • If you do not wish to enter the library and would still like to borrow material, please call your local branch to discuss your options. 

Not Available 

  • Group and silent study rooms  
  • Reading or study spaces and seating 
  • In-branch programs  
  • In-branch use of magazines and newspapers  
  • Renting meeting rooms  
  • Curiosity Corner (Children’s iPad Stations)  
  • Toys and games  
  • Book sales  
  • Accepting materials donations  

Safety Measures 

What we’re doing 

  • Limiting the number of patrons in each library branch to aid physical distancing 
  • Hand sanitizer available for use 
  • Directional arrows on the floor 
  • Plexiglass dividers at service counters 
  • Increased cleaning of high-touch areas 
  • Training Library staff in safety measures
  • Following the BC Centre for Disease Control guidelines for libraries. Please note that the BC CDC does not advise libraries to quarantine or disinfect their loaned materials as the risk of getting sick from library materials is very low. The BC CDC also has additional information for library visitors.  

What you can do

  • Stay home if you are feeling sick or are required to self-isolate 
  • Please wear a mask in the branch
  • Wash or sanitize your hands before entering the building 
  • Practise physical distancing throughout the library 
  • Follow all signs 
  • Limit your time in the library (up to an hour) to allow others a chance to use the library 
  • Always remain with your children when in the library  

If you have any questions, please contact us

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