Better Business Bureau
Suite 404 - 788 Beatty Street, Vancouver, B.C. V6B 2M1
Good source for checking a businesses’ reputation. Also has consumer tips on their website.
Canada Mortgage and Housing Corporation
Provides good online information on renting, home buying, developing and renovating, managing and maintaining. Also offers information on housing accessibility.
Canadian Anti-Fraud Centre
Investigates reports of scams whether by telephone, facsimile, postal mail or the internet. You can report fraud here. Lists alerts of different scams and advice. Provided by the Federal Government.
Consumer Protection BC
Watchdog for consumer complaints including unfair debt collection practices. Wide range of consumer information on website. Responsible for regulating a number of industries including payday loans, debt collection and home inspections among others.
Financial Institutions Commission
2800 - 555 West Hastings St. Vancouver BC, V6B 4N6
Regulates include credit unions and trust companies, insurance companies, pension plans, mortgage brokers and the Credit Union Deposit Corporation. Has a complaint process for businesses in these sectors if you feel like your complaint hasn't been address directly by the business.
Invest Right @ BC Securities Commission
The BC Securities Commission regulates capital markets in British Columbia. Invest Right is a investor education site produced by them that also has a link to their complaints process. You can submit tips for any concern you have with investment or market misconduct or also submit a complaint.
The Little Black Book of Scams
Good information published by the Canadian government detailing different types of scams and how to avoid them.
Ombudsman for Banking Services and Investments
Banks are regulated by the federal government. Most banks have an Ombudsman who handles complaints against the bank. We recommend that you contact your bank for further information. If you are not satisfied with the bank’s Ombudsman, there is an Ombudsman for Banking Services and Investments who may be able to assist you.