Find help with a tenancy issue and learn about your legal rights.

Residential Tenancy Office
400 - 5021 Kingsway Burnaby, BC V5H 4A5
Tel: 604-660-1020 
The Residential Tenancy Branch provides landlords and tenants with information and dispute resolution services. The best place to start if you are dealing with a tenancy issue.

Tenant Resource & Advisory Centre
Tel: 604-255-0546 
TRAC educates individuals and community organizations about Residential Tenancy Law, promotes tenants’ legal rights  and affordable housing in BC.  Provides videos & publications in 21 languages. Info Line/Tenant Hotline 1-800-665-1185. Available 1pm-5pm Mon, Tues, Thurs, Fri; available 5:30pm-8:30pm on Wed.

Looking for services not covered here?

Please ask at your local library. We are here to help.

You can also call 211 for a free, confidential, multilingual information and referral line to a full range of community, social, and government services. Available 24 hours a day, 7 days a week.

If you would like further information or if you spot a change that is needed you can contact us.