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Ask a Librarian

Ask a Librarian

Phone or Visit any one of our 9 branches 



Get answers to reference questions and about our collections and services.

Got a question about your account, such as fines or overdue materials? Email your branch.


Monday to Thursday 10am to 8pm and Friday 10am to 5pm. Just Ask! chat reference service is provided in conjunction with Lower Mainland libraries.
Closed weekends and holidays.

Live chat help from library staff is available 10am to 8pm Monday through Thursday, and 10am to 5pm Friday.