What is my library PIN?
Your PIN (Personal Identification Number) is the four digit number we give you when you get your library card.
Remember your PIN! You will need it to access your account, place holds, renew items, and use online resources from Surrey Libraries.
You can change your PIN (Personal Identification Number) online or in person at a library branch (you will need your library card). To protect the security of your account, your PIN cannot be changed by telephone.
How do I change or reset my PIN?
To change your PIN online follow these steps:
Unable to reset your PIN? Contact your branch by email or bring your library card to your nearest branch.
We check email daily Monday to Friday and responses are provided during our hours of operation.
On Saturdays and Sundays, or if you need an immediate response, please contact us by phone.
City Centre Library
Ocean Park Library
Port Kells Library
Strawberry Hill Library