What is my library PIN?
Your PIN (Personal Identification Number) is the four digit number you receive when you get your library card. It is your password for your library account. For account security, we strongly recommend that you change the PIN that you get with your card to a 4-digit number of your choice.
You can change your PIN by logging into your account online or in person at a library branch (you will need your library card).
To protect the security of your account, your PIN cannot be changed by telephone.
Remember your PIN! You need it to access your account, place holds and renew items.
How do I change or reset my PIN?
To change your PIN online follow these steps:
Unable to reset your PIN? Contact your branch by email or bring your library card to your nearest branch.
We check email daily Monday to Friday and responses are provided during our hours of operation.
On Saturdays and Sundays, or if you need an immediate response, please contact us by phone.
City Centre Library
Ocean Park Library
Port Kells Library
Strawberry Hill Library