Heading to the cottage?
Traveling in the province for pleasure? Or work?
Don't leave home without it.
Q. Who is entitled to BC OneCard service?
A. Any BC resident who can show a valid public library card.
Q. How do I get BC OneCard?
A. Take your home public library card and current ID into any public library in BC and ask for a BC OneCard.
Q. What if I don't have my home library card with me?
A. You need it to sign up for a BC OneCard, so don't leave home without it.
Q. Where can I use it?
A. Use your BC OneCard at any public library in the province. At each library you will also need to provide current ID with proof of your contact information.
Q. What does the BC OneCard service include?
A. It allows you to check out materials and use services determined by each individual public library. Check with each library for a list of what it provides. At Surrey Libraries, BC OneCard members are restricted from borrowing book club kits and energy meters, from placing holds and from requesting interlibrary loans. BC OneCard members shall access online subscription databases through their home library website.
Q. What if I need services and materials that a specific public library does not allow me to use?
A. If you want more than the library offers BC OneCard customers, you may obtain full service by paying a non resident fee (at a rate set by each library).
Q. Where do I return materials that I've borrowed?
A. Return them to the library you borrowed them from, or to any participating BC OneCard library in the province – including your own library when you get home.
Q. When do I have to return the materials?
A. The library you borrow the materials from will let you know when they are due back.
Q. Where do I pay fines owing on books I borrow?
A. Fines and charges on materials are payable to the library you borrowed them from. Libraries are unable to take payment or charges that accumulate on items borrowed from other libraries.
Q. What if I've been using my Surrey Libraries card at the Vancouver and Delta libraries already?
A. You can continue to use your Surrey Libraries card at any of the library systems that belong to the Public Library InterLINK Federation in the Lower Mainland: Bowen Island, Burnaby, Coquitlam, Fraser Valley Regional Libraries (e.g. Delta, Langley, White Rock), Gibsons, New Westminster, North Vancouver City, North Vancouver District, Pemberton, Port Moody, Richmond, Sechelt, Squamish, Vancouver, West Vancouver, Whistler
Q. How do I find other public libraries in BC?
Funded by the Ministry of Education, Libraries and Literacy branch